Product Overview
Manufacturer Warranty: No returns on licenses
D&H Returns Allowed: no
Return Period (Days): 0
Add’l Return Info: No returns on licenses
Master Pack Qty: 1
Country of Origin: UNITED STATES
General Information
Manufacturer:
HP Inc.
Manufacturer Part Number:
UH370E
Manufacturer Website Address:
www.hp.com
Brand Name:
HP
Service Name:
Care Pack
Marketing Information:
Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.
Product Type:
Service
Service Information
Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Description:
9×5 Next Business Day
Service Details:
Remote problem diagnosis and support:
HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Next Business Day Exchange:
If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.
Standard business hours coverage:
Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
Provided Support:
Phone Support
Provided Support:
Configuration
Provided Support:
Troubleshooting
Service Availability:
9 x 5
Service Response Time:
Next Business Day
Service Location:
On-site
Service Duration:
3 Year
Product Supported:
- HP Scanjet 7800
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