Product Overview
Manufacturer Warranty: No returns on licenses
D&H Returns Allowed: no
Return Period (Days): 0
Add’l Return Info: Past Exch-Call HP 800-474-6836
Master Pack Qty: 0
Country of Origin: UNITED STATES
General Information
Manufacturer:
HP Inc.
Manufacturer Part Number:
UB9R9E
Manufacturer Website Address:
www.hp.com
Brand Name:
HP
Service Name:
Care Pack – Extended Warranty
Marketing Information:
Overview
When hardware issues arise on critical devices, you want to get back up and running as soon as possible. Experts are ready to help with HP Same Day Onsite Service with Defective Media Retention. With high-quality remote assistance and convenient onsite support available the same day, you can get help when you need it and vastly improve product uptime, so you can get back to work fast. When dealing with defective storage media, you maintain control of your sensitive data.
Benefits
We’ll be there the same business day.: Our experts are ready whenever you need help. In-person repairs, parts, and service will arrive at your door the very same business day.
Stay in control of your data.: You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.
Support you can count on.: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line – or at your door.: Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Features
Remote problem diagnosis and support
Onsite hardware support – same business day
Defective media retention
Replacement parts and materials included
Escalation management
Product Type:
Warranty
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Description:
9×5 Next Business Day
Provided Support:
Hardware Support
Provided Support:
Parts Replacement
Provided Support:
Remote Diagnosis
Provided Support:
Escalation Management
Provided Support:
Phone Support
Provided Support:
Repair
Service Response Time:
Next Business Day – Onsite Repair
Service Location:
On-site
Service Duration:
5 Year
Product Supported:
HP LaserJet Pro MFP Printer:
- M329
- M428 M429
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